Canvas LMS
The Learning Cloud is our next-generation platform for delivering courses. The steps below will guide you in installing the application in your Canvas instance. This must be completed by an Account Admin.
⚠️ Please note that the integration link is only the first step. Read the entire document for the full setup instructions.
1: Integration Link
Click Get Started.
Enabling two-factor authentication is recommended, but optional.
Review and accept the terms.
Create a new district.
Enter the name of your school or district.
If your school or district already exists, select it from the options. Otherwise:
Create a new school or district and press continue.
Select your data source. If you have questions about which option to select, please contact your ASU Prep point of contact.
Choose where your data will be stored and press Confirm. (For most users, this will be United States)
Enter your Canvas URL.
From the next area, Create Canvas Developer Keys Choose “Open Canvas Developer Keys”
Add the EdLink information shown on screen directly into Canvas
Click Save and then enable the developer key.
Back on the EdLink integration page, enter the client ID and secret shown under the Details column. The visible number is the client ID. The secret is under the Show Key button. An example is shown below.
Now connect your Canvas account. It will redirect you to Canvas and ask you to authorize EdLink.
Click Validate Configuration.
Click Continue Setup. After that, you will see a message that the new configuration is ready.
ASU Prep Learning Cloud team will accept and activate your integration request.
2: External Tool Setup
Now you need to install the external tool at the root level or sub-account level of Canvas, depending on who will be using the tool/content.
From the admin page, on the left, click Settings.
Click the Apps tab.
Click the View App Configurations button. Then click the + App button along the top header.
When the Add App modal appears, click the Configuration Type dropdown and select By URL.
In another tab, visit your EdLink dashboard, click the Integrations button (in the Sidebar), then click on your integration.
Go back to Canvas, Name the app “ASU Prep Learning Cloud” and copy the values from Ed.Link in the Consumer Key, Shared Secret, and Configuration XML. Paste them in your corresponding fields in the Add App modal in Canvas.
Click Submit.
You’ve now completed the Learning Cloud installation.
3: Teacher Experience Setup (Canvas Only)
The Teacher Experience needs additional set up in order for teachers to access and see their classes and student data.
Partner needs to provide the following:
Email, first and last name of all teachers that are using Learning Blocks
The Canvas domain (e.g. school.instructure.com)
An access token created by a Canvas admin(Instructions HERE)
The ID of the Canvas root account
Find this by clicking on the main account on the initial admin page. The root account number is in the URL following the last ‘/’.
The ID(s) of the Canvas accounts containing the course. (Also known as sub accounts.)
Find this by clicking on the main account, then clicking on the sub account. The sub account ID is in the URL following the last ‘/’.
ASU Prep will use the info provided to complete the Teacher Experience configuration.
4: General FAQ
Q: I’m all done with the documented steps, what’s next?
A: ASU Prep needs to approve the integration request in order for the first sync to initiate. Following that, ASU Prep needs to complete the Teacher Experience dashboard and set up access for applicable teachers. Then you should be good to go!
Q: How do I get my ASU Prep Learning Blocks?
A: One of our team members will facilitate the import of the course master blueprints, which can then be cloned and assigned to classes.
Q: What is the Teacher Experience portal and what can I do with it?
A: The portal provides teachers with the ability to view their student progress by seeing their individual Checkpoint scores, instead of their total scores. Teachers can also view a student’s Learning Block to see exactly how it was completed by the student. It’s also possible to unlock a Learning Block to enable textbook like browsing without forced sequential progression. Other features include a student preview button, an answers key button, and a variety of information about the contents and standards of a Learning Block. Teachers are sent a welcome email with links to the user guide, which describe the features above in greater detail.
Q: Which devices are supported and what are the system requirements?
A: Any desktop or laptop running the latest version of Windows 10, Windows 11, MacOS, and ChromeOS. Additional requirements are as follows:
Supported Operating Systems: Windows 10 and higher. MacOS 10.12.6 and higher. ChromeOS.
Supported Browsers: Chrome, Edge, Safari with the latest Javascript Framework.
Minimum Resolution: 1024x768.
Audio Output device. Example: Speakers.
Stable internet connection, downstream speeds at least 10mbps.
Mouse or Trackpad.
Full QWERTY Keyboard.
For the best experience, and to ensure compatibility, the latest OS and browser updates are recommended.
Note: At this time, the Learning Cloud does not support tablets or phones. Ie. iPads, iPhone, Galaxy Phone, Galaxy Tabs, Fire Tablets, etc.
5: Troubleshooting
Q: Why am I unable to see my Classes in the Teacher Experience dashboard?
A: When teacher accounts are created, it takes a few hours for the initial sync to roster classes and enrolled users. If classes do not populate within 24 hours, reach out to your ASU Partnerships Representative.
Q: I waited 24 hours, why am I unable to view my classes in the Teacher Experience dashboard?
A: If your email is an alias, we might need to change it. Your Teacher Experience email address needs to match the email address you use to access your LMS, like Canvas. Reach out to your ASU Partnerships Representative to help submit an IT request.
Q: I am not able to launch a lesson, why do I see error “CLASS_NOT_SHARED”?
A: Our integrations partner secures all student sessions only to those enrolled in that particular class, though the roster may need to be synced. Follow the steps here to initiate a sync. By the way, a sync automatically occurs once every 24 hours.
Q: My student completed a Learning Block, but didn’t receive a grade, what can I do?
A: Grades pass back only when a Learning Block is totally completed, or if points are earned any time in an unlocked Learning Block. The first thing for a student to check is the progress rings in the Section Nav by clicking the menu button on the top left of the Learning Block. If any section is incomplete, the student should click through it to see which interactive was not completed.
Q: A video is supposed to play in a Learning Block, but it says it's blocked, how can I view it?
Q: All images and audio clips are no longer working, and they’re just a line, what should I do?
A: Image and audio assets are hosted on a separate domain. Ask your IT department to whitelist https://lcserver.live
Q: Why are some buttons or interactives not working?
A: It may be helpful to try to clear your browser cache. Ensure that you’re using a device with a compatible operating system and browser. If you or a student continue to experience content issues, reach out to your ASU Prep Partnerships Representative.
Last updated
